Help
Crypto: buy, sell, swap help
Buying runs through providers named in the quote, selling through Bridge. Swapping is paused on Swaps while we rebuild it; buying and selling work. These articles are kept with the Buy product.
Crypto questions.
- My payment was declined. What should I do?
- How long does my purchase take?
- How do I buy crypto for the first time?
- How does Swaps pick the best rate?
- What is a crypto swap?
- What does slippage mean?
Buy, sell and swap help is kept with the Buy product and updated when that product changes. Which routes and providers you can use shows in the live quote.
Still stuck?
Tell us what you were trying to do. If you’re signed in, support starts from your account’s records, so you don’t need to dig out transaction IDs.