How do I delete my account or export my data?
Account & verificationEveryone·Available·Updated
Go to Account › Settings › Export or delete, and choose Request account deletion or Export my data. It opens an email to legal@swaps.app. We respond within applicable legal deadlines, normally one calendar month under GDPR, with any lawful extension explained. Identity verification may be needed; some records may be lawfully retained.
Delete or export in three steps
Open Export or delete
In Account, open Settings, then Export or delete.
Choose your request
Export my data or Request account deletion. Your email app opens.
Send it from your account’s email
You confirm from the address your account signs in with.
Before you delete
Preserve access to your wallet and reconcile pending payment instructions before closing your account. Closing the account does not automatically cancel provider activity or erase public blockchain records. Swaps cannot restore lost wallet signing credentials.
What stays
We may need to verify your identity before acting on a request. Necessary records may remain for a specific legal or other lawful purpose, as explained in the Privacy Policy.
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Written by Swaps team. Updated 1 October 2026. Amounts in panels are examples.